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FAQs

Questions & Answers

FAQs

We accept all major credit cards, Apple Pay, Google Pay, debit, and Interac e-Transfer.

We offer Canada-wide delivery only. We currently do not ship to any other countries.

Discreetly, through select major shipping companies.

Orders are estimated to arrive within 3–4 business days after being shipped. Delivery times may vary depending on your location and service conditions.

$25 CAD delivery fee applies to orders under $200.

Orders over $200 qualify for free delivery.

No, we do not accept returns or exchanges. For the protection of our customers and to maintain the highest standards of purity and product quality, all sales are final. Due to the nature of our products, we cannot accept returns or exchanges once an item has been purchased or shipped. This policy helps ensure that every product remains uncompromised and meets our strict standards for quality.

Our team is available Monday through Friday, 10:00 AM–01:00 AM EST. You can contact us at any time during these hours through our contact form or by emailing [email protected].

No. We provide Canada-wide delivery only and do not ship internationally.