FAQs
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, debit, and Interac e-Transfer.
Where do you deliver?
We offer Canada-wide delivery only. We currently do not ship to any other countries.
How are orders shipped?
Discreetly, through select major shipping companies.
How long does delivery take?
Orders are estimated to arrive within 3–4 business days after being shipped. Delivery times may vary depending on your location and service conditions.
How much is delivery?
$25 CAD delivery fee applies to orders under $200.
Is delivery free?
Orders over $200 qualify for free delivery.
Do you accept returns?
No, we do not accept returns or exchanges. For the protection of our customers and to maintain the highest standards of purity and product quality, all sales are final. Due to the nature of our products, we cannot accept returns or exchanges once an item has been purchased or shipped. This policy helps ensure that every product remains uncompromised and meets our strict standards for quality.
How can I contact you?
Our team is available Monday through Friday, 10:00 AM–01:00 AM EST. You can contact us at any time during these hours through our contact form or by emailing [email protected].
Do you ship outside Canada?
No. We provide Canada-wide delivery only and do not ship internationally.
